The New Rules of B2B Engagement in the No-Click Era

B2B marketing is having a moment and it's clear: the landscape has changed. The new generation of corporate stakeholders is seeking user-friendly, premium experiences. Enterprise brands are reshaping their strategies accordingly.
A major theme that emerged at last month’s ANA’s Masters of B2B Marketing conference was the shift from traditional positioning toward emotionally resonant branding. Franklin Templeton highlighted their success in abandoning rigid brand frameworks in favor of narrative-based messaging. In doing so, they helped close the perception gap between their internal strategic priorities and external image. Similarly, Palo Alto Networks shared how their cutting-edge approach, rooted in optimism, bolsters brand equity, fosters trust, and even boosts valuation.
AI continues to be at the center of the conversation, with marketing leaders spotlighting its impact on driving scalable personalization, faster content creation, and streamlined execution—without compromising brand integrity.
Notably, 6sense introduced the concept of the “no-click era,” where being referenced by AI models is becoming more valuable than traditional SEO rankings. This transformation is redefining content strategy, emphasizing the importance of machine readability, consistency, and persona-driven messaging.
At the same time, digital experience platforms are evolving at an exponential rate. B2B marketers are leveraging technologies like headless CMS, customer data platforms (CDPs), and real-time personalization engines to deliver seamless, omnichannel experiences that rival those in the consumer space. These innovations are doing more than streamlining operations and modernizing tech stacks — they’re creating stronger engagement with B2B buyers to connect in ways that feel personal, timely, and meaningful.
Innovation emerged as a measurable brand asset, with companies like Franklin Templeton treating it as a core performance metric directly tied to brand equity. 6sense emphasized how constraints can fuel creativity, highlighting use cases like AI-powered lead scoring, dynamic content optimization, and real-time site tracking. But they were clear: breakthrough ideas require more than technology. Cross-functional alignment across legal, compliance, sales, and marketing is essential to bring innovation to market.
B2B marketing is leveling up. It’s no longer just about sharper targeting or smarter tools, it’s about building emotionally resonant brands that promote innovation. Future-ready leaders are pushing boundaries, leveraging technology, and adopting new strategies to engage audiences and build trust, proving that branding isn’t just for B2C.
Want to talk about leveling up your brand or hear more about ANA's Masters of B2B Marketing conference? Reach out, and we'll schedule some time for you to chat with Amanda!
Genuine is a digital experience agency with an independent spirit and the global scale of an IPG company. For 20 years, we’ve created marketing campaigns, website redesigns, lead nurture CRM’s, social content, microsites, and everything else digital for clients in almost every B2B and B2C category there is.