SVP, Project Management

Project Management - Boston, MA

About Us

Genuine is a full-service digital marketing agency.  We were born in 2005 in Boston, with three people in the room: a strategist, a designer and a developer. Today, our capabilities have expanded dramatically, but we still see these pillars – creative, strategy, and technology – as the foundation that all our work stands on, and where our motto “invent together” comes from.  We believe digital should make an impact.  We are driven every day to make sure our work means something to our clients’ businesses and brands.

At Genuine, we believe digital should make an impact. We are driven every day to make sure our work means something to our clients’ businesses and brands, and to make sure it’s work we can be proud of.

While we have deep expertise in creative, strategy, technology, and beyond, we are united by our core values: Collaboration, Transparency, Courage, and Passion. We expect all our employees to demonstrate these values as part of their commitment to their role, the agency, and the work we do.

We are dedicated, throughout our organization, to making Genuine more diverse, equitable, and inclusive. We are both a workplace and a community who embraces change, committed to creating opportunity and space for every individual we work with to be heard. 

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What Is The Role?

We are looking for a Senior Vice President, Project Management with a passion for collaboration to produce best-in-class digital experiences for our clients. As SVP, Project Management you will partner with your peers on the Senior Leadership Team to: help sell Genuine’s services in support of new business, guide the development plans and processes that allow our teams to create exciting work and help shape agency priorities and future vision. You must have a passion for digital, maintain a deep project management toolkit and exercise excellent leadership skills. The SVP, Project Management will play a big part championing continuous process improvement for the agency.

The PM team works in close partnership with the Account team to ensure project work is on track in terms of timing, budget, and deliverables. These two teams make up our Client Services team and are responsible in partnership for developing strong client relationships across all levels. Our Client Services team is aims to exceed client expectations, deliver high quality work that positively impacts their business and ultimately drive client satisfaction and retention.

The ideal candidate is a proven leader who is comfortable at the intersection of technology and business.  They have a demonstrated ability to think strategically about business, products, and technical obstacles. Must be happy in a highly team-oriented environment and have a passion for coaching, motivating, and managing individuals and teams to their optimum performance.

What You’ll Do

  • As the PM team leader, you will manage and guide the PM team as they strive to deliver client work on time and on budget across 20+ clients with varying complexity of technical projects. You will train and develop the PM team and broader agency on best-in-class PM methodologies
  • From a process perspective, we want your input and guidance to define and optimize our agency delivery processes. You will play an integral role working with all capability leaders to align on process, address gaps and drive adherence to workflows and agency process to improve executional efficiencies. This may include identifying new and efficient technologies and processes to benefit our clients and the agency
  • Collaboration is one of our core values. As such, you will lead and influence cross-capability teams to encourage collaboration. You will partner with the Account and New Business teams on establishing and growing senior level client relationship and participating in new business and organic growth. You will work closely with the client teams and Finance on overall project and client financial health and will define budget resolution strategies as needed
  • Lead capability initiatives and participate in broader agency initiatives
  • Stay current with the evolution of our core technologies
  • Contribute to agency thought leadership
  • Manage all aspects of the PM team including – hiring and on-boarding, training and development, resource planning across the team, performance management and career development. Support the development of a diverse, equitable, inclusive, and innovative work environment that promotes creativity and innovation

What You’ll Need

  • Minimum of 15 years of digital project management experience with at least 7 years in a management role is required. Agency experience preferred
  • Leadership experience within a PM environment, with proven experience with industry best practices of workflow implementations across project scoping, revenue forecasting, resource, budget, and risk/change management
  • Knowledge and understanding of various digital and web development technologies. Experience with web design and development lifecycles. Agile expertise and CSM certification preferred
  • Superior analytical skills, strategic thinking, and problem-solving skills with proven track record of overseeing complex, cross-functional digital projects
  • Comfort leading multi-disciplinary teams. Deep understanding and respect for how strategy, user experience, creative, technology and analytics integrate. Experience working in a multi-agency structure and interfacing closely with technology partners
  • A can-do attitude with ability to perform under pressure, motivate and influence in a fast-paced environment both as an individual contributor as well as in a team environment. Ability to navigate the unknowns and be resourceful while balancing rigor and process with the need to create the best work for our clients
  • Ability to win confidence of employees and positively pioneers new ways of thinking for our clients and agency
  • Excellent verbal and written communication skills. Confidence in dealing with and presenting to all levels, both internally and externally
  • Expert knowledge of Enterprise tools (Smartsheet and/or MS Project, MS Office Suite, Google Suite, JIRA, Confluence) Bachelor’s Degree required

What We Offer

  • The right candidate may be located anywhere in the US but must be willing to work east coast hours.  We believe in the power of bringing people together so the right candidate must be willing to travel to the office as needed (at least two times a year) and as needed for clients, pitches or internal meetings.  If the right candidate is local, even better!  We encourage staff to work in our Boston office 1-2 times per week.
  • As a regular full time, employee you will be eligible for benefits that include medical, dental, vision, and life insurance as well as a 401K with match, and a cell phone stipend.
  • Discretionary time off, we believe employees should take time when they need it, offer 12+ holidays per year, summer Fridays, and paid family leave.
  • Wellness is important. All employees are automatically enrolled in a subscription to Headspace and can receive a monthly reimbursement of up to $75 to take care of their mind, body and spirit!


Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law. In 2020, Jack Morton and Genuine, as part of Interpublic Group (IPG), have been named to the Bloomberg Gender Equality Index (GEI), and Jack Morton has once again been designated a Best Place To Work For LGBTQ Workplace Equality by the Human Rights Campaign in their Corporate Equality Index.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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