Senior Account Executive

Client Services - Boston, MA

**US Remote - Eastern time zone**

About Us

Genuine is a full-service digital marketing agency.  We were born in 2005 in Boston, with three people in the room: a strategist, a designer and a developer. Today, our capabilities have expanded dramatically, but we still see these pillars – creative, strategy, and technology – as the foundation that all our work stands on, and where our motto “invent together” comes from.  We believe digital should make an impact.  We are driven every day to make sure our work means something to our clients’ businesses and brands.

At Genuine, we believe digital should make an impact. We are driven every day to make sure our work means something to our clients’ businesses and brands, and to make sure it’s work we can be proud of.

While we have deep expertise in creative, strategy, technology, and beyond, we are united by our core values: Collaboration, Transparency, Courage, and Passion. We expect all our employees to demonstrate these values as part of their commitment to their role, the agency, and the work we do.

We are dedicated, throughout our organization, to making Genuine more diverse, equitable, and inclusive. We are both a workplace and a community who embraces change, committed to creating opportunity and space for every individual we work with to be heard.

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What is the Role?

The Senior Account Executive (SAE) coordinates all the daily activities of an account. Typically reporting to an Account Supervisor or higher, SAE is an account’s tactical coordinator; responsible for planning, organizing, and implementing client programs and activities. They will manage small to mid-size projects while partnering with other capabilities on key deliverables and assist in developing projects, creative briefs, review and provide input to decks. The ideal candidate possesses strong time management skills, has attention to detail, and is comfortable in a highly team-oriented environment where collaboration across teams is common. The Senior Account Executive meets problems head on and are always looking for solutions; and if they don’t have a solution, they know when to escalate.


What You’ll Be Doing

  • Serve as the day-to-day contact and manage small to mid-size digital projects, site builds, site maintenance and campaign work with minimal oversight
  • Support management of $1-2M in revenue within 10% over/under of sold margin
  • Write client-ready meeting notes, internal-ready action needs, draft statements of work, pricing estimates and change orders
  • Partner with other capabilities on key deliverables and assist in developing projects, creative briefs, and review and provide input to decks
  • Establish and maintain a positive, professional and effective working relationship with junior to mid-level clients
  • Lead internal and some client meetings with clear objectives, content and desired outcome
  • Proactively offer and implement new ways to meet client needs; continually foster client agency relationship and become a valuable resource with junior clients
  • Assist in mentoring and coaching junior team members as needed
  • Demonstrate an understanding of the value of creating a diverse, equitable, and inclusive work environment. Actively supports and engages in creating and sustaining a workplace that fosters creativity and innovation.


What You’ll Need

  • About 3-5 years of agency experience
  • Experience managing digital projects
  • Basic understanding of strategy offerings and strategic concepts
  • Proven track record for successfully managing projects and internal teams through completion
  • Understanding of basic concepts of analytics, metrics and reporting
  • Participated in creation and application of digital strategy, marketing communication planning, interactive design, creative development and execution, advertising, media planning, business analysis, and market research is helpful
  • Excellent client management skills for setting and managing client expectations
  • Strong interpersonal, organizational and communication skills
  • Self-starting, digital marketing thinkers who thrive on achieving client success


What We Offer

  • As a regular full time, employee you will be eligible for benefits that include medical, dental, vision, and life insurance as well as a 401K with match, and a cell phone stipend.
  • Discretionary time off, we believe employees should take time when they need it, offer 12+ holidays per year, summer Fridays, and paid family leave.
  • Wellness is important.  All employees are automatically enrolled in a subscription to Headspace and can receive a monthly reimbursement of up to $75 to take care of their mind, body and spirit!


Last but not least, we believe in diversity, equity, and inclusion.

Genuine and Jack Morton are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law. In 2020, Jack Morton and Genuine, as part of Interpublic Group (IPG), have been named to the Bloomberg Gender Equality Index (GEI), and Jack Morton has once again been designated a Best Place To Work For LGBTQ Workplace Equality by the Human Rights Campaign in their Corporate Equality Index.


This role requires the ability to comply with COVID-19 health and safety protocols, including proof of COVID-19 vaccination and/or rigorous testing. Any employees utilizing New York or Chicago office locations must be fully vaccinated against COVID-19 (i.e., at least 2 weeks after last dose). Therefore, if hired, candidates must present proof of vaccination before start date. Candidates may request an accommodation with a valid medical exemption, sincerely held religious belief or exception required under applicable law.


We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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