Client Services

Offerings

  • Project Briefs
  • Account Planning
  • Smartsheet Schedules
  • Detailed status and risk logs
  • JIRA management
  • Agile planning
  • Scrum certified
  • Contract development
  • Financial tracking
  • Resource management
  • CRM training

They are not yes people, and they do not sit idly by. Our client services team is comprised of account management and project management (a.k.a. delivery) – and they create solutions. They become an extension of our client’s teams. They thrive on understanding our clients’ business and partnering to deliver ideas that make a difference to their bottom line.

Their collective job is to make sure the agency’s standards are represented in all the work we do; to serve as a true partner to our clients; to act as a fierce advocate for all of our teams here at the agency; and to protect the quality and efficiency of our process from start to successful finish. They are nimble, scrum-certified, agile-adept, and experienced enough to adjust everything we do to the needs of clients and partners large and small. They keep in touch, they stay on track and they will do everything they can to ensure we are all successful.